Privacy Policy — Citizen Legal

Effective Date

As stated in this policy

Scope

All users of our services

Questions?

Data Collection Practices

We collect personal data such as names, contact information, and demographic details to provide legal assistance tailored to elderly citizens.

The categories of data collected depend on user interactions with our services.

Sources of Data Collection

We gather personal data from forms, user accounts, and communication channels to facilitate our services.

Data is obtained directly from users during service requests or through their interactions with our website.

Types of Cookies Used

Cookies serve various functions, including authentication, user preferences, and analytics.

We use both session cookies, which expire when the browser is closed, and persistent cookies, which remain for a set period.

Cookie Management

Cookies are utilized to improve user experience and analyze website traffic, with options for users to control their usage.

Users can manage cookie preferences through their web browser settings to enhance their privacy.

User Rights

Users may access, correct, or request deletion of their personal data under certain conditions.

Users have specific rights regarding their personal data, subject to applicable legal limitations.

Requests

Requests for User Rights

Users can submit requests concerning their rights, and we will handle them in accordance with applicable regulations.

We aim to respond to requests regarding user rights in a timely manner, as required by law.

Data Retention

Data Retention Policy

Personal data is retained only as long as necessary for the purposes outlined in this policy.

We regularly review our data retention practices and securely delete data that is no longer necessary.

Policy Updates

Updates to our privacy policy will be communicated to ensure users are aware of any changes.

We will notify users of significant changes to this policy through appropriate communication channels.

Purpose of use

Purposes of Data Processing

We use personal data to deliver legal assistance, improve our services, and communicate with users.

Personal data is processed strictly for the purposes specified in this policy to ensure transparency.

Third-party sharing

Data Sharing with Partners

We may share personal data with trusted partners who assist in providing our services while ensuring data protection.

Any third parties with whom we share data are required to maintain confidentiality and protect user information.

Legal basis

Legal Disclosure of Data

Disclosure of personal data is conducted in accordance with applicable laws and regulations.

We may disclose personal data to comply with legal obligations or respond to lawful requests from authorities.

Contact Information

[email protected]

Phone

+41 71 075 63 42

Address

Rue de Richemont 19, 1202 Geneva

General Inquiries

Privacy Policy Overview